售後服務 After-Sales Service

 
保固條款


1.為提供消費者更完善的售後服務，本公司指定商品，提供保固。
2.保固範圍，針對物品非人為造成之結構性損壞，或非人為損壞，造成主要功能、機能失常等情形，待消費者將物品送回本公司，進行保固修繕。
3.物件須送至國外原廠送修物品，須等候不定期間，消費者須配合所需相關時程。
4.無法修繕之情形，本公司將提供新品更換服務。
5.人為使用造成之外表刮傷、脫漆等表面狀況，不在保固範圍之內。
6.若因代理權終止，該檢修商品已停產多年，或其他原生產廠商因素，而無法取得更換零件者，則本公司不負該商品維修之責任。
7.本公司不負責由於器材損壞，造成直接或間接招致財物或人體之任何損失。
8.超過本公司保固期間之商品，本公司仍將盡力提供售後服務，惟需視零件更換或工資，收取檢修費用。
9.每一份訂單，本公司均以電子化存查出貨記錄，送修時，保固時間界定，以本公司出貨記錄為準。
10.下列情形，本公司無法提供免費維修服務：

  • 由於使用不當造成之故障或損傷。

  • 由於火災、地震等天災地變、異常電壓、或化學物質侵蝕造成之故障或損傷。

  • 由於不當運送，移動、掉落 ，造成之故障或損傷。

  • 使用者自行維修、調整或改造，造成之故障或損傷。

  • 在一般家庭以外場合使用，造成之故障或損傷。（EX.船舶或工商營業長時間使用）

  • 在惡劣的環境條件下使用，所造成的故障或損傷。（EX.高溫、蠟封、不適用該商品之使用環境）

 
 
Warranty


1. To provide consumers with better service, the company designated goods, provide a warranty.
2. The warranty against structural damage caused by the goods non-human or non-human damage, resulting in the main function, malfunctions and other circumstances, to be returned to the consumer goods company will carry out warranty repairs.
3. The item must be sent to the factory for repair goods abroad, from time to time to wait between the consumer shall be required to meet the relevant duration.
4. The case can not be repaired, the Company will provide a new replacement.
5. Artificial appearance caused by the use of scratches, paint stripping and other surface conditions, not within the warranty.
6. Ruoyin agency has expired, the maintenance product has been discontinued for many years, the original manufacturers or other factors, and those who can not get replacement parts, the Company assumes responsibility for the maintenance of the product.
7. The Company is not responsible for damage due to the equipment, directly or indirectly, incur any loss of property or the human body.
8. Product warranty period than the Company, the Company will endeavor to provide after-sales service, but is subject to parts replacement or wages, collect maintenance fees.
9. every order the company to ship your records are electronically recorded when the repair, the warranty period defined by the Company shipped record date.
10. The following circumstances, the Company is unable to provide free maintenance service:

  • Failure due to improper use of or injury.

  • Due to fire, earthquake and other natural disasters becomes abnormal voltage, or chemical erosion of malfunction or damage.

  • Due to improper transportation, moving, falling, failure or damage caused by it.

  • User self-maintenance, adjustment or modification, or failure caused the damage.

  • Occasions outside the normal family, resulting in the failure or damage. (EX. Ship or prolonged use of industrial and commercial business)

  • In harsh environmental conditions, failure or damage caused. (EX. Temperature, the wax seal, is not applicable to this product's use of the environment)